Game support
Each title has a dedicated support address, so your message reaches the right place from the start.
Help center
Durazevis™ handles gameplay and product-content questions. The storefront that completed an order handles payment, shipping, and fulfillment.
For help with Rapyrel™ Arctic Games, email support@durazevis.com. Please include your iPhone model, iOS version, the game version, and a brief description of the problem. You may include a screenshot if it helps. Never send passwords or payment details.
Rules, tutorials, decks, compatibility, accessibility, privacy, and bug reports.
Controls, controller pairing, 2–4-player same-TV setup, Stealth System play, TV and AirPlay setup, 2–10-player online Game Center racing, voice chat, leaderboards, achievements, compatibility, accessibility, privacy, and bug reports.
Controls, mission progress, device support, accessibility, privacy, and bug reports.
Controls, level progress, parent settings, accessibility, privacy, and bug reports.
For help with controls, two-player local play, controller pairing, TV mirroring, parent PIN settings, character and stage packs, restoring purchases, compatibility, accessibility, privacy, or bug reports, email support@durazevis.com.
Include your iPhone model, iOS version, game version, and a short description of what happened. Please do not send passwords, parent PINs, payment-card details, or information about a child that is not needed to explain the issue. Apple handles App Store billing and refund requests.
The Game Crafter applies only to the unreleased Defiance of the Gods POD physical option. Ordering is not open. If released, The Game Crafter will handle payment, production, shipping, and delivery for those orders.
Questions and answers
Include the game name, version, device model, operating system, what you expected, what happened, and repeatable steps. Do not send passwords, payment details, or private account information.
Use the address for the game in question. If your message concerns more than one title, choose the closest match and mention the others in your message.