Game support

Start with your game

Each title has a dedicated support address, so your message reaches the right place from the start.

Help center

Four games. Four direct lines.

Defiance Games Studios handles gameplay and product-content questions. The storefront that completed an order handles payment, shipping, and fulfillment.

Planned Defiance POD

The Game Crafter applies only to the unreleased Defiance of the Gods POD physical option. Ordering is not open. If released, The Game Crafter will handle payment, production, shipping, and delivery for those orders.

Defiance POD information

Questions and answers

Support basics

What should I include in a bug report?

Include the game name, version, device model, operating system, what you expected, what happened, and repeatable steps. Do not send passwords, payment details, or private account information.

Which address should I use?

Use the address for the game in question. If your message concerns more than one title, choose the closest match and mention the others in your message.